Inventory Parts Analyst

Tampa, FL
Full Time
Mid Level
As the Parts Analyst, you will play a key role in supporting our team by working directly with customers to understand and fulfill their parts requirements. Responsibilities include forecasting demand, managing inventory, ordering and receiving parts, negotiating pricing, and coordinating lead times and deliveries. Previous inventory experience in the component industry is highly relevant. This is an onsite role based in Tampa, Florida, working standard business hours.


Responsibilities
  • Work with customers to understand needs and deliver exceptional service
  • Respond to internal and external customer requests within established timelines
  • Engage vendors and obtain a minimum of two quotes to secure best pricing
  • Complete transaction paperwork promptly
  • Support customers with technical information and resources
  • Maintain inventory control, including:
    • Collecting and printing stock location orders
    • Performing daily cycle counts
    • Replenishing warehouse and truck inventories
    • Conducting annual physical inventory
  • Generate invoices within one business day of sale completion
  • Provide internal support to various departments by assisting in identifying required parts and support the follow-up on past due accounts
  • Resolve customer concerns to ensure satisfaction
  • Process warranty claims in a timely manner
  • Perform additional duties as assigned


Requirements
  • 2+ years of prior inventory experience
  • Prior ERP software experience preferred (Salesforce, Netsuite, or similar)
  • High school diploma


At Thermal Tech Inc, our core values—Customer Driven & Focused, Respect for People and Policy, and Doing the Right Thing—define who we are and guide everything we do. Our purpose is “Helping the Customer Remove the Worry,” targeting medium to large commercial and industrial customers who value consistent service and innovative solutions. We follow a proven process from needs assessment to lifelong partnership, committed to delivering total system efficiency and reliability. If you share our values and seek to join one of the fastest-growing companies in Central/North Florida and South Georgia, we invite you to join our dynamic team
 
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